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Boys Under The Hood
You can run a successful Auto Repair Shop and James and Pat can show you exactly how!
Certified Business Development Coach James Stephenson has nearly 30 years of experience as a Master Automotive Technician, Multi Auto Repair Shop Owner, Certified Business Development Coach, and Business Investor. Pat Kelly is an On Air Radio Personality in Springfield, MA with over 30 years of experience in Radio, Media, is an on air personality at Rock 102 in Springfield, MA, was recognized 2x by The Mass Broadcasters Association, and is a Master of Small Business Development.
Pat and James share easy tips on hiring and training staff, making more money, and managing your time. If you want to improve your auto repair shop, this podcast is for you.
Have a question? Submit it on our website or social media and we'll read it live on air! Boys Under The Hood was featured nationally in Ratchet+Wrench Magazine in 2019.
Keywords: auto repair shop owner, auto repair, hiring, training staff, business growth, profitability, staff retention, time management, auto repair industry insights, operational efficiency, customer satisfaction, marketing strategies, leadership skills, shop management.
Visit our website to listen to more episodes, or to ask a question.
www.BoysUnderTheHood.biz
Sponsored By:
Lotus Consulting
Precision Auto Repair
Precision Detailing
Boys Under The Hood
Marketing For Car Count: Q&A
Unlock the mysteries of radio advertising success as we dissect the strategy behind effective audio branding. We explore the nuanced approach of crafting brief yet frequent ads to imprint your brand's message into listeners' minds. This episode isn't about overnight success but patience and consistency. Learn how to resonate emotionally with your audience and why a relentless brand presence could be your ticket to a loyal customer base. We also discussed the importance of maintaining a customer-focused approach, emphasizing trust and convenience. From ensuring seamless approval processes to educating customers about maintenance and repair costs, the key to success lies in transparency and the quality of service provided.
This episode is not just a series of discussions; it's a toolkit for the modern business owner looking to leverage traditional and innovative strategies for long-term success. By blending the mechanical with the digital, we present a holistic approach to business growth that is as relevant to the auto shop on the corner as it is to the online startup.
Show notes:
(0:55) Touches in marketing and radio branding
(4:04) Patience and consistency: Crafting audio ads that convert audience to customers
(7:51) Target common interest
(9:56) Maximizing business traffic and success
(11:38) Q&A portion: Dylan, Bonita Springs, FL, Auto Repair Shop Owner
(15:30) Maximing the car count that you have now and audit the current process
(16:55) 100% customers should know
(17:44) Proper vehicle inspection and documentation
(20:09) Ensure no under servicing. building trust and confidence
(26:35) Creating and maintaining a customer-focused business
(30:35) Add value-added services
(32:42) Effective marketing strategies and brand building (Lotus Media)
(35:38) Optimize your online presence and streamline finances
(38:26) How to connect with us (Lotus Business Solutions)
(40:42) Outro
Thank you for listening!
Visit our website to listen to more episodes or to ask a question.
www.LotusPE.us
Use this link to schedule your seat in our Bi-weekly Free Business Support Call
For an entire video library of Boys Under The Hood:
Lotus Consulting | YouTube Page
Sponsored By:
Lotus Consulting
Precision Auto Repair
Precision Detailing
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