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Boys Under The Hood
You can run a successful Auto Repair Shop and James and Pat can show you exactly how!
Certified Business Development Coach James Stephenson has nearly 30 years of experience as a Master Automotive Technician, Multi Auto Repair Shop Owner, Certified Business Development Coach, and Business Investor. Pat Kelly is an On Air Radio Personality in Springfield, MA with over 30 years of experience in Radio, Media, is an on air personality at Rock 102 in Springfield, MA, was recognized 2x by The Mass Broadcasters Association, and is a Master of Small Business Development.
Pat and James share easy tips on hiring and training staff, making more money, and managing your time. If you want to improve your auto repair shop, this podcast is for you.
Have a question? Submit it on our website or social media and we'll read it live on air! Boys Under The Hood was featured nationally in Ratchet+Wrench Magazine in 2019.
Keywords: auto repair shop owner, auto repair, hiring, training staff, business growth, profitability, staff retention, time management, auto repair industry insights, operational efficiency, customer satisfaction, marketing strategies, leadership skills, shop management.
Visit our website to listen to more episodes, or to ask a question.
www.BoysUnderTheHood.biz
Sponsored By:
Lotus Consulting
Precision Auto Repair
Precision Detailing
Boys Under The Hood
Steering Your Automotive Shop to Success: Q&A
In today’s episode, we discuss the importance of managing expenses systematically and strategically for allocating funds within a business. A crucial aspect of this is having a system in place that ensures efficiency and profitability—understanding valuable insights and strategies for automotive shop owners looking to boost their business success, emphasizing the importance of efficiency, customer experience, and the strategic use of technology, providing a roadmap for automotive business success.
Show notes:
(1:02) A better system is now available
(3:34) Understanding the expenses
(6:01) Don't be automatic
(9:04) Consistently high-quality experience
(13:14) The importance of thorough vehicle inspections
(17:56) Q&A portion
(22:50) Cash flow and time
(25:49) Effective phone procedures and customer experience
(37:43) Build value and rapport
(46:19) Boosting business
(48:50) Outro
Thank you for listening!
Visit our website to listen to more episodes or to ask a question.
www.LotusPE.us
Use this link to schedule your seat in our Bi-weekly Free Business Support Call
For an entire video library of Boys Under The Hood:
Lotus Consulting | YouTube Page
Sponsored By:
Lotus Consulting
Precision Auto Repair
Precision Detailing
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